Privacy & Data Protection Policy
Privacy & Data Protection Policy
At [BRAND], your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding your data when you shop with us at www.brand.com.
What We Collect
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Device Information: IP address, browser type, time zone, and how you interact with our Site.
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Order Information: Name, billing & shipping address, payment details (processed securely with 3D Secure), email, and phone number.
How We Use Your Data
We use your data to:
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Process and deliver your orders,
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Communicate with you,
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Detect fraud or potential risks,
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Improve our Site and shopping experience,
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Send you updates and promotions (with your consent).
Sharing Your Data
We share data with trusted providers:
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Shopify (for our online store)
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Google Analytics (for site performance and improvements)
We may also share data if required by law or to protect our rights.
Marketing & Cookies
We use cookies to remember your preferences, improve usability, and personalize your experience. We may also send marketing messages or targeted ads based on your browsing behaviour. You can opt out anytime via your browser or links provided in communications.
Your Rights (EU & International Customers)
You have the right to:
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Access the data we hold about you,
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Request corrections or deletions,
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Opt out of marketing communications,
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Object to automated profiling.
Data Retention
We keep your order information for legal and business purposes unless you ask us to delete it.
Text Marketing (SMS)
By subscribing at checkout, you agree to receive SMS updates (e.g., order status, abandoned cart reminders, promotions). Standard message & data rates may apply. You can unsubscribe anytime by replying STOP or using the unsubscribe link provided.
Contact
We’re here to help with any privacy questions or requests.