Shipping & Delivery

📦 Shipping & Delivery Policy

Where We Deliver
Currently, we ship orders within Turkey only. Orders placed with delivery addresses outside this region cannot be processed. All items are shipped to the address provided by the customer at checkout.

Processing & Delivery Times
Orders are typically processed and shipped within 5–7 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive an email notification with tracking details.

Shipping Costs
Shipping fees are calculated at checkout based on the chosen delivery method. If free shipping is not available, costs will be added to your total order amount. Full details of shipping options and costs are listed on our website.

Receiving Your Order
All packages require a signature and valid ID upon delivery. If you are unavailable, a delivery notice will be left, and your package can be collected from the designated post office.

Delays & Issues
Delivery times are provided during checkout, and all orders will be delivered within a maximum of 30 days. If your order is delayed beyond this timeframe, you may request cancellation. In such cases, a full refund (including product price, taxes, and shipping costs) will be issued to your original payment method.

Please note: Customers must notify the courier of any visible damage or missing items within 3 days of delivery.